Annual Maintenance Contract – AMC Oman

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Annual Maintenance Contract or AMC in simple terms is the comfort of knowing that your company’s assets are taken care of. It is a Service level agreement or SLA that a company draws between a provider to ensure that their machines and other hardware run as smoothly as possible. This is done by doing periodic assessments of the assets to detect and prevent any future hindrance to the working of the organization. An ideal AMC will also have a provision for an expert maintenance team to be at your facility on the event of any malfunction. Annual Maintenance Contracts are drawn for all kinds of assets. Our specialty is in the field of TV systems. Specifically, AMC for IPTV systems and AMC for SMATV systems.
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IPTV AMC Services

Our IPTV AMC services, ensures that you get around the clock support for your systems through a carefully crafted online and offline support structure. This structure tuned for the specific type of TV systems. IPTV can be accessed online, hence it has a stronger online support group. This well-structured system powered by expert service staff, helps your guests to have consistent and reliable visual experience.

AMC for SMATV

Our SMATV AMC services, guarantees a seamless integration of AMC with your organization’s TV systems for a carefree management experience. Much like our AMC for IPTV we have a carefully crafted support structure tuned specifically for SMATV AMC as well. Our experienced support group give periodical checkups for your systems be it RF, IF, or Digital and keeps everything running smoothly.

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Features of our AMC

24-hours

24x7 support

As it is the case with any system working 24 hours per day any issue that can happen to it can also be anytime of this very 24 hours. Therefore, we have a team ready to leap into action at any point of this 24 hours, no matter what day of the week it is. This is why 24hr support is a key point.

Relaxed Management

Annual Maintenance Contract gives the management the peace of mind that if at all any problem were to arise a team would be here in no time to resolve it. This also helps the management team to concentrate more on the core aspects of the business.

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24-hours

24x7 support

As it is the case with any system working 24 hours per day any issue that can happen to it can also be anytime of this very 24 hours. Therefore, we have a team ready to leap into action at any point of this 24 hours, no matter what day of the week it is. This is why 24hr support is a key point.

Relaxed Management

Annual Maintenance Contract gives the management the peace of mind that if at all any problem were to arise a team would be here in no time to resolve it. This also helps the management team to concentrate more on the core aspects of the business.

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Fast Response Time

As mentioned, we have a support team available 24/7 but it would mean nothing if the reaction time were slow. In business time is money but in the case of hospitality you not only loose money but goodwill as well if the guest must face any problems for prolonged periods. For this reason, we have systems in place to ensure that a team is mobilized as soon as possible if a need for onsite troubleshooting were to arise.

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Regular PPM

Prevention is better than cure. We conduct Planned Preventive Maintenance or PPMs periodically to assure all systems are in order. These kinds of PPMs prevent small errors ballooning into something worse and help nip these in at the bud. Thereby increasing the longevity of the systems and prevent the management incurring any major losses in the future.

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Cost benefits

The cost benefits for a business from a sound Annual Maintenance Contract is two ways. First, it takes out the unpredictability of the spending for maintenance with a fixed payment system. Secondly, the most important one, is a periodical maintenance can potentially save the company from having to change the entire system in the future, incurring huge expenses.

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Expert Engineers

Last but certainly not least, the expert AMC service crew that makes this all happen. Our decades of experience in the hospitality industry and the MENA region translates to an expert team of employees who have mastered the ways and workings of this industry. The crew is well trained in the latest and best of the systems in the market. So that our well-structured support system can deliver the best way possible.

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Expert opinion

While going with a company that specializes in the specific systems the expertise of the crew will be very deep. This helps them to take informed decision with the systems and solutions.

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Longevity to the systems

Planned Preventive Maintenance helps the systems run much longer in an efficient manner. As discussed, several times for all this to work you need to work with the best AMC providers available. Contact us for….

workplace

Expert opinion

While going with a company that specializes in the specific systems the expertise of the crew will be very deep. This helps them to take informed decision with the systems and solutions.

team

Longevity to the systems

Planned Preventive Maintenance helps the systems run much longer in an efficient manner. As discussed, several times for all this to work you need to work with the best AMC providers available. Contact us for….

workplace