Annual Maintenance Contract or AMC in simple terms is the comfort of knowing that your company’s assets are taken care of. It is a Service level agreement or SLA that a company draws between a provider to ensure that their machines and other hardware run as smoothly as possible. This is done by doing periodic assessments of the assets to detect and prevent any future hindrance to the working of the organization. An ideal AMC Contract will also have a provision for an expert maintenance team to be at your facility on the event of any malfunction.
Annual Maintenance Contracts are drawn for all kinds of assets. Our specialty is in the field of TV systems. Specifically, AMC for IPTV systems and AMC for SMATV systems.
Features Of Our AMC Support
24x7 support
As it is the case with any system working 24 hours per day any issue that can happen to it can also be anytime of this very 24 hours. Therefore, we have a team ready to leap into action at any point of this 24 hours, no matter what day of the week it is. This is why 24hr support is a key point.
Relaxed Management
Annual Maintenance Contract gives the management the peace of mind that if at all any problem were to arise a team would be here in no time to resolve it. This also helps the management team to concentrate more on the core aspects of the business.
24x7 support
As it is the case with any system working 24 hours per day any issue that can happen to it can also be anytime of this very 24 hours. Therefore, we have a team ready to leap into action at any point of this 24 hours, no matter what day of the week it is. This is why 24hr support is a key point.
Relaxed Management
Annual Maintenance Contract gives the management the peace of mind that if at all any problem were to arise a team would be here in no time to resolve it. This also helps the management team to concentrate more on the core aspects of the business.
Fast Response Time
As mentioned, we have a support team available 24/7 but it would mean nothing if the reaction time were slow. In business time is money but in the case of hospitality you not only loose money but goodwill as well if the guest must face any problems for prolonged periods. For this reason, we have systems in place to ensure that a team is mobilized as soon as possible if a need for onsite troubleshooting were to arise.
Regular PPM
Prevention is better than cure. We conduct Planned Preventive Maintenance or PPMs periodically to assure all systems are in order. These kinds of PPMs prevent small errors ballooning into something worse and help nip these in at the bud. Thereby increasing the longevity of the systems and prevent the management incurring any major losses in the future.
Cost benefits
The cost benefits for a business from a sound Annual Maintenance Contract is two ways. First, it takes out the unpredictability of the spending for maintenance with a fixed payment system. Secondly, the most important one, is a periodical maintenance can potentially save the company from having to change the entire system in the future, incurring huge expenses.
Expert Engineers
Last but certainly not least, the expert Annual Maintenance contract service crew that makes this all happen. Our decades of experience in the hospitality industry and the MENA region translates to an expert team of employees who have mastered the ways and workings of this industry. The crew is well trained in the latest and best of the systems in the market. So that our well-structured support system can deliver the best way possible.
Expert opinion
While going with a company that specializes in the specific systems the expertise of the crew will be very deep. This helps them to take informed decision with the systems and solutions.
Longevity to the systems
Planned Preventive Maintenance helps the systems run much longer in an efficient manner. As discussed, several times for all this to work you need to work with the best AMC providers available. Contact us for….
Expert opinion
While going with a company that specializes in the specific systems the expertise of the crew will be very deep. This helps them to take informed decision with the systems and solutions.
Longevity to the systems
Planned Preventive Maintenance helps the systems run much longer in an efficient manner. As discussed, several times for all this to work you need to work with the best AMC providers available. Contact us for….